Privacy Policy

At Helping Hands for Hoarders, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information in accordance with UK GDPR regulations.

Who We Are

Helping Hands for Hoarders is a hoarding support and home maintenance service provider operating in Oxfordshire, Wiltshire, and Gloucestershire. You can contact us at info@helpinghandsforhoarders.com or call 07853979336.

What Information We Collect

• Your name and contact details (email, phone)
• Details of your enquiry (e.g., type of support requested)
• Photos you choose to upload via our forms
• Optional feedback or testimonials

How We Use Your Data

We use the data you provide to:

• Respond to enquiries
• Schedule assessments or services
• Deliver support or maintenance services
• Improve our service offering

Sharing Your Information

We will never sell your data. We may share your information with trusted subcontractors solely for fulfilling the service you’ve requested. All subcontractors are GDPR-compliant.

Data Storage and Security

Your data is stored securely and only accessible to authorised team members. We use secure, encrypted storage where applicable, and regularly review our data practices.

Your Rights

Under the UK GDPR, you have the right to:

• Access the data we hold about you
• Request correction or deletion
• Withdraw consent at any time
• File a complaint with the ICO if needed

Cookies and Analytics

We use basic cookies for performance analytics (Google Search Console, Google Analytics) to improve our site. You can disable cookies in your browser settings if you prefer.

Contacting Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: help@helpinghandsforhoarders.com
Phone: 07853979336

Policy Updates

This privacy policy was last updated on 11 June 2025. We may update it in the future to reflect changes to our services or the law.

Thank you for trusting Helping Hands for Hoarders. 💚